FAQ's
How much is shipping?
Shipping on UK Mainland orders over £80 is completely FREE.
Our UK shipping starts at £3.99. You can pay a little extra for a faster delivery.
See our Shipping & Returns page for more details, international shipping rates and delivery times.
How do Fixative products fit?
You can find model sizes and height for reference on some product's details. If you are still unsure, you can see our Size Guide for product dimensions.
Is your packaging plastic-free?
Yes! We use hemp twine with recycled card for the swing tags, eco-friendly paper tape, cardboard boxes, tissue paper and home compostable corn starch mailing/dust bags.
How long does shipping take?
UK - Estimated 2 working days. 24 hour shipping option available for a small extra fee.
Europe - Estimated 3-5 working days.
Rest of World - Estimated 5-7 working days.
For more info see our Shipping & Returns section.
How often do you release new products?
It varies, some months we might drop a couple new products. And some months, nothing. It depends on demand, our plans, manufacturing lead times etc. Going forwards, we are looking to release new products more consistently.
How do I propose a collaboration with Fixative?
You can get in touch via email, our Contact page or one of our social media accounts and we will get back to you ASAP. We'd love to hear from you - It'd great to connect with fellow creatives and see your art.