FAQ's

How much is shipping?

Shipping on UK Mainland orders over £80 is completely FREE.

For orders under £80, our UK shipping starts at £4.80

See our Shipping & Returns page for more details, international shipping rates and delivery times.

How do Fixative products fit?

You can find model sizes and height for reference on some product's details. If you are still unsure, you can see our Size Guide for product dimensions.

Is your packaging plastic-free?

Yes! We use hemp twine with recycled card for the swing tags, eco-friendly paper tape, cardboard boxes, tissue paper and home compostable corn starch mailing/dust bags.

How long does shipping take?

UK - We use Royal Mail's 24hr service.

Europe - Estimated 3-5 working days.

Rest of World - Estimated 5-7 working days.

Please note: these times are estimated and from dispatch date.

For more info see our Shipping & Returns section.

How often do you release new products?

It varies, some months we might drop multiple new products. And some months, nothing. We always release on Fridays. Our Member's Club are always first to know about new releases (by email) and are granted early access. Sign up to join now on our home page.

How do I propose a collaboration with Fixative?

You can get in touch via email, our Contact page or one of our social media accounts and we will get back to you ASAP. We'd love to hear from you - It's always great to connect with creatives and hear about your art.